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Dura Ltd (Dura, we, our, us) respect your privacy and is committed to protecting your personal data.
If you should need to contact us about this policy or the way we handle your personal data, have any complaints or need to update your personal information, our contact details can be found at the end of this policy.
Dura Ltd is based in the UK and umbrellas a number of divisions within the business. Full details about this can be found under ‘About Dura Ltd’.
Whenever you deal with one of our brands, the ‘controller’ of your personal information will be the company in our group that you are interacting with or whom your information has been shared. A ‘controller’ is a company that decides why and how your personal information is processed.
Dura Ltd is registered under the Data Protection Act with the Information Commissioners Office, registration number ZA302887.
Registered address: St James Road, Brackley, Northamptonshire, NN13 7XY Company registration number: 3401435 Associated brands: Dura Manufacturing, Dura Garages, Dura Modular Workshop Furniture, Dura Workshops, Dura RPS
Dura Ltd, St James Road, Brackley, Northamptonshire, NN13 7XY
Email: firstname.lastname@example.org Telephone: 01280 706050
You have the right to complain to the Information Commissioners Office (ICO) if you are concerned about the way we have processed your personal information. Please visit the ICO’s website for further details.
A separate policy on our cookies can be found here https://www.dura.co.uk/cookies-policy.php
In addition, if you linked to our website from a third-party website, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party website and recommend that you check the policy of that third-party website.
We use so-called social plugins (buttons) of social networks such as Facebook, Google+ and Twitter. When you visit our websites, these buttons are deactivated by default, i.e. without your intervention they will not send any data to the respective social networks. Before you are able to use these buttons, you must activate them by clicking on them. They then remain active until you deactivate them again or delete your cookies.
After their activation, a direct link to the server of the respective social network is established. The contents of the button are then transmitted from the social network directly to your browser and incorporated in the website.
After activation of a button, the social network can retrieve data, independently of whether you interact with the button or not. If you are logged on to a social network, the network can assign your visit to the website to your user account. A social network cannot assign a visit to websites operated by our other group companies unless and until you activate the respective button there as well. If you are a member of a social network and do not wish it to combine data retrieved from your visit to our websites with your membership data, you must log out from the social network concerned before activating the buttons.
We have no influence on the scope of data that is collected by the social networks through their buttons. The data use policies of the social networks provide information on the purpose and extent of the data that they collect, how this data is processed and used, the rights available to you and the settings that you can use to protect your privacy.
Dura Ltd will collect, use, store and transfer the most vital information that you choose to voluntarily give us, which is:
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Our business offering is not intended for children and we do not knowingly collect data relating to children.
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform our obligations under our contract with you. In that case, we may have to cancel a product or service. If we do, we will notify you
We use different methods to collect your personal data including through:
When you sign up to receive our newsletter, offers and promotions via our Dura websites you are voluntarily giving us information that we collect. During the sign-up process, you have the option to choose how to hear from us. If you make a positive choice, we view this as consent to send you future mailings.
Occasionally we may obtain information about from third party sources such as public databases, social media platforms, third party data providers and joint marketing partners. We also collect data from our social media pages, events and business networking events, business meetings and through contractual projects. Steps are taken to ensure that such third parties are legally permitted to disclose information to us and that it complies with the EU GDPR regulations.
We store data on our internal accounts system SAGE. This is used only for the purpose of accountancy and order processing and will not be used for any marketing activity.
We will only use your personal data when the law allows us to. We will use your personal data in the following circumstances:
We may use and process your personal information where you have consented for us to do for the following purposes:
To contact you via email, post or telephone with marketing communications from Dura Ltd
You may withdraw your consent for us to use your information in any of these ways at any time.
We may use and process your personal information where it is necessary for the performance of a contract with you in order to take steps at your request before entering into a contract with you including for the following purposes:
We may need to share your personal details with our factory Dura Manufacturing as part of an order process
We may need to share your personal details with third-party couriers if there is a need to utilise these services to complete our contract with you
We may need to share your personal details with our approved distributors should we require their services to perform part of our contract with you
We may use and process your personal information where it is necessary for us to pursue our legitimate interests as a business for the following purposes:
We may collect your preferences to send you marketing directly from by email if you have signed up to do this from our website. You will receive marketing communications from us if you have requested information from us or purchased products or services from us and if you have not opted out of receiving our marketing. You can ask us to stop sending you marketing messages at any time by using the unsubscribe link, or by updating your marketing preferences from links within the e-mail or by contacting us at email@example.com
Any company and marketing information that is emailed, is sent via a third-party processor, either Mail Chimp or Campaign Monitor. Click to read their privacy policies.
All your personal data is kept securely under Dura Ltd. We never sell, distribute, lease or share for free your personal information with any third-parties, unless we are legally required to do so.
We may have to share your personal data with the parties below:
We may disclose your information to our suppliers and distributors for the purposes of providing services to us or directly to you on our behalf. Third parties may include cloud services providers (such as hosting or email management).
When we use third party services providers, we only disclose to them any personal information that is necessary for them to provide their service and we have a contract in place that requires them to keep your information secure and not to use it other than in accordance with our specific instructions. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
If we collect your personal information, the length of time we retain it for is determined by a number of factors including the purpose for which we use that information and our obligations under other laws. We do not retain personal information in an identifiable format for longer than is necessary. The only exceptions to this are:
You have Data Subject Rights under data protection laws in relation to your personal data. You have the right to:
By law, you are entitled to request if we hold any personal information from us and if we do, a copy of it. If you wish to exercise your data subject access rights, please contact us in writing with sufficient information to verify your identity and the personal information you require to: Dura Ltd, St James Road, Brackley, Northamptonshire, NN13 7XY. A £10 administration fee may be charged for complying with a subject access request and we shall provide such information within 40 days of your request.
It is important to us that the information we hold about you is accurate. If you think we are holding incorrect information about you or if you change your name or address/email address and wish to update it, please write to us at the address above and will correct the information immediately.
By law, you can also request that your details are deleted from our database at any time. We will require a request in writing by email or by post. We will reserve the right to hold your data should we be working with you under a contract.
Where we rely on our legitimate business interests as the legal basis for processing your personal information for any purpose(s), as out under How we use your personal information in Section 4, you may object to us using your personal information for these purposes by emailing or writing to us at the address at the end of this policy. Except for the purposes for which we are sure we can continue to process your personal information, we will temporarily stop processing your personal information in line with your objection until we have investigated the matter. If we agree that your objection is justified in accordance with your rights under data protection laws, we will permanently stop using your data for those purposes. Otherwise we will provide you with our justification as to why we need to continue using your data. You may object to us using your personal information for direct marketing purposes and we will automatically comply with your request. If you would like to do so, please use our unsubscribe tool. You may also contest a decision made about you based on automated processing by contacting the data protection department.
Where we rely on consent as the legal basis for processing your personal information, you may withdraw your consent at any time by contacting us at the details set out at the end of this policy. If you would like to withdraw your consent to receiving any direct marketing to which you previously opted-in, you can also use the unsubscribe tool.
In certain circumstances, you may ask for your personal information to be removed from our systems by emailing or writing to us at the address at the end of this policy. Unless there is a reason that the law allows us to use your personal information for longer, we will make reasonable efforts to comply with your request.
You may also ask us to restrict processing your personal information in the following situations: where you believe it is unlawful for us to do so, you have objected to its use and our investigation is pending or you require us to keep it in connection with legal proceedings.
In these situations, we may only process your personal information whilst its processing is restricted if we have your consent or are legally permitted to do so, for example for storage purposes, to protect the rights of another individual or company or in connection with legal proceedings.
Any changes will be published on this page and notifications about any updates will appear from other platforms including our news pages on the Dura websites, within email signatures and via our social media newsfeeds.
If you'd like to contact us, please complete the form below:
Dura Limited St James Road, Brackley, Northamptonshire, NN13 7XY, UKTelephone : 01280 706050 E-Mail : firstname.lastname@example.org Website : duraperformance.com